With Alpha Tech Nerds ® Black Card Protection, you can rest easy knowing your computer is secure. It packages everything you need to optimize and protect your new desktop or laptop computer.
PERFORMANCE
We can set up, personalize and optimize your new computer, plus provide the annual maintenance it may require.
SECURITY
We can protect your computer with anti-virus software and online data backup, while also guarding it against power surges and wear-and-tear—and if you opt for it, accidental damage from handling (laptops only).
SUPPORT
We値l do all of this for up to four years, with 24/7 support.*
NO LEMON*
We'll swap out your product for a comparable replacement if it goes sour on you.
DIFFERENT PLANS FOR DIFFERENT DEMANDS.
Features
White Card Protection
Red Card Protection
Black Card Protection
Normal wear-and-tear
This includes repair costs for
normal wear-and-tear, including
defects in materials and workman-
ship and failures due to dust, heat and humidity.
Accidental damage from handling*
It happens sometimes. If you drop
or spill on your laptop in the course of normal use, we値l cover the cost of your repair.
Battery replacement
We値l replace your laptop痴 battery once if your original one goes kaput.
No lemon* Policy
If your product requires four qualified repairs, you値l receive a comparable replacement.
Power surge repair
We handle the repair costs for equipment failure due to a power surge or fluctuation.
In- home services for Desktops
Only if necessary.
Good maintenance reward
If your plan goes unused, get double Reward Zoneﾒ Program Points on the original plan purchase price.
Higher good maintenance reward
If your plan goes unused, get triple the Reward Zoneﾒ Program points on the original plan purchase price.
Advanced security setup
We値l personalize your computer, remove unnecessary software,
install updates and anti-virus/anti-spyware software, and create a restore CD.
Virus/ spyware removal
If your computer becomes infected,
A Geek Squad Agent will remove the offending virus or spyware
.
Online date protection
This feature lets you back up your files (up to 5GB) to a secure, Remote server via your high-speed Internet connection. (You must call 1-800-GEEKSQUAD to activate your data backup account.)
Telephone troubleshooting
The premium plan includes four telephone calls per year for trouble-shooting and assistance.
Annual maintenance
Bring your computer in and we値l run diagnostics to find problems and optimize its performance.
*Additional terms and conditions apply. Please refer to the actual plan terms and conditions for a complete description of this plan’s scope and limitations of coverage. A service order disclaimer may need to be signed to obtain repairs. You may be charged a diagnosis fee to determine the cause of product failure. It it’s determined that the cause of the product failure is covered either under the manufacturer’s warranty or the plan’s terms and conditions, the diagnosis fee will be refunded to you.
Call ( 1 - 407 - 403 - 5616 ) now to make an appointment
.
