ISP / Network Troubleshooting
Reinstate a crashed network connection to normal using this network troubleshooting and repair service for PC and Mac. We will determine the reason for improper network functioning, troubleshoot and repair your network connection and ensure your networked peripherals are properly reconnected.
Agent Work Time: 1 to 2 hours

Add Device to Existing Network
Add a compatible electronic device to your wired or wireless network with this electronic device setup service for Mac or PC. We will install 1 electronic device, such as a Mac, PC, access point, print server, wireless range extender, game console, TiVO or Slingbox, on your home network.
Agent Work Time: 1 to 2 hours

Standard Wireless Networking
Outfit your PC or Mac for wireless network connectivity with this standard wireless networking service. We will set up and configure your home computer’s wireless network connection with your ISP, connect a wireless router, update router firmware and enable wireless encryption, so you can surf the Web with wireless freedom and peace of mind.
Agent Work Time: 1 to 2 hours

Premium Wireless Networking
Equip your PC or Mac, computer peripherals and other compatible devices with wireless network connectivity with this premium wireless networking service. We will set up and configure your home computer’s wireless router and network connection with your ISP, enable wireless encryption, troubleshoot connectivity issues and network 6 to 8 computers or devices.
Agent Work Time: 3 to 4 hours

Advanced Wireless Networking
Take your processing and graphics to new heights with this diagnostic, repair and upgrade service for your PC. We will troubleshoot, repair, optimize and clean your computer in addition to installing software and 1 hardware device.
Agent Work Time: 3 to 4 hours

Premium Family Security
Protect your family from undesirable digital content with this parental control activation and configuration service for select home A/V components. We will enable and configure parental controls on your computer running Vista, TV and game console and provide instruction on their everyday use.
Agent Work Time: 2 to 3 hours